LAS VEGAS–Credit union vendors continue to roll out new product offerings, as credit unions themselves continue to buy new products and services from various providers. Below is the lates in the CU Daily’s ongoing series around what is going on in the market.
Silver State Schools CU Adopts Instant Verification Tool from Point Predictive
LAS VEGAS — Silver State Schools Credit Union has implemented Point Predictive’sIEValidate platform to automate income and employment verification, aiming to speed up lending decisions while reducing fraud risk.
The platform allows up to 80% of loan applications to skip traditional document verification, such as pay stubs or bank statements.
“This technology allows us to say yes faster while maintaining security,” said CEO Scott Arkills. The credit union expects a 50% increase in loan conversion rates while preserving strong risk management.
Point Predictive CEO Tim Grace said SSSCU exemplifies forward-thinking institutions embracing member-centric innovation.
Argyle, LenderLogix Partner on Automated Mortgage Verification
NEW YORK — Argyle, a provider of automated income, employment and asset verification for major U.S. lenders, has integrated its technology with LenderLogix’s LiteSpeed point-of-sale platform for mortgage originations.
The integration allows lenders using LiteSpeed to embed verification requests directly into the borrower-facing application, eliminating the need for emails, portals or manual document uploads. Argyle’s real-time payroll and bank data connections provide structured income and transaction data, pay stubs and W-2s with consumer permission, enabling more complete loan files from the start.
Verified data can flow automatically from LiteSpeed into loan origination and underwriting systems, supporting faster and more confident credit decisions. Borrowers benefit from reduced friction and fewer requests for paperwork, creating a faster and simpler loan process.
“Embedding Argyle’s verification technology into LiteSpeed is a natural next step in helping lenders modernize their workflows,” said Patrick O’Brien, LenderLogix co-founder and CEO.
John Hardesty, Argyle’s vice president of mortgage, said the integration delivers “a better way to verify income, employment and assets that’s embedded, automated and available from the first borrower interaction.”
Wayne King, executive vice president of Encompass Lending Group, said the automation reduces manual collection and improves borrower satisfaction. “This kind of automation is exactly what we need to stay competitive,” he said.
SettlementOne Expands Truv Partnership to Add Asset Verification
RIVERSIDE, Calif. — SettlementOne, a provider of credit reporting and mortgage verification services, has expanded its partnership with Truv to add asset verification capabilities for mortgage lenders.
The new solution connects to more than 13,000 financial institutions and offers 90-day free data refreshes, enabling lenders to access up to two years of account history. The service also includes customizable reporting, configurable thresholds for large transactions, and the ability to use direct deposit data for employment verification.
The expansion builds on an existing integration with Truv for income verification, creating a single platform for both income and asset checks. It supports Freddie Mac LPA AIM and Fannie Mae Day 1 Certainty guidelines.
“This integration represents a natural evolution of our partnership with Truv,” said Michael Lord, SettlementOne CEO. “We’re providing lenders with a complete verification solution through a single integration.”
Kirill Klokov, Truv CEO, said the 90-day refresh feature addresses challenges lenders face with long closing cycles and changing borrower circumstances.
The company said the new asset verification is available immediately to existing SettlementOne clients, with no additional setup for those already using Truv for income verification.
First City CU, Quavo Partner on Fraud, Dispute Resolution After LA Fires
WILMINGTON, Del. — Quavo, a technology provider specializing in fraud and dispute resolution, has partnered with First City Credit Union to improve services for members impacted by the recent Los Angeles fires.
The collaboration focuses on AI-driven automation and a self-service portal accessible through mobile and online banking, allowing members to quickly report fraud and file disputes without visiting a branch or calling support. Members can track claims in real time, receive updates and expect faster, fair resolutions.
“Providing fast and accessible fraud resolution is critical, especially for members facing hardship,” said Oscar Toledo, First City’s vice president of eCommerce and payments. “This partnership delivers a more seamless and secure experience.”
Quavo CPO and co-founder David Chmielewski said automation and digital self-service tools are transforming how financial institutions manage fraud cases.
First City Credit Union said the approach reduces friction, improves transparency and helps maintain member trust during crises. Both organizations described the effort as setting a new standard for dispute resolution by combining technology, speed and member support.
Casap Raises $25 Million in Series A Funding
NEW YORK – Casap, a provider of intelligent automation for dispute and fraud operations, said it has raised $25 million in Series A funding led by Emergence Capital, with participation from Lightspeed Venture Partners, Primary Venture Partners, SoFi and others.
“This brings Casap’s total funding to $33.5 million and sets a new record for venture investment in the payment disputes category,” the company said. “The raise signals a surge in demand from financial institutions looking to streamline dispute resolution and reduce fraud losses while building consumer loyalty.”
The company said disputes are one of the most outdated, slow, and expensive workflows in financial services, and added that first-party fraud now accounts for 30-50% of total fraud losses and is especially challenging for financial institutions to identify.
Casap said it is the first company to systematically solve first-party fraud, and that its AI-powered platform is already in use by a fast-growing base of credit unions, banks and fintechs, including Chartway FCU and MidSouth Community FCU.
High Point FCU Selects Nuuvia
OLEAN, N.Y.–High Point FCU has selected Nuuvia, formerly Incent, to introduce a youth banking engagement platform aimed at improving financial literacy and fostering lifelong banking relationships.
Serving over 22,000 members with more than $400 million in assets, High Point FCU said it aims to connect with younger members through its Adventure One Youth Checking Program, launched in late 2024 alongside Nuuvia’s white-labeled platform.
According to the company, the program offers family-focused money management tools designed to help children develop strong financial habits in a secure, real-world digital environment integrated within High Point’s existing systems.
In a statement, Richard Yeager, president and CEO of High Point, emphasized the importance of addressing financial literacy gaps, saying the platform was the “exact solution” needed to engage the next generation.
The credit union said it also values that Nuuvia’s platform retains deposits and revenue within the institution rather than diverting them to third-party fintechs.
“With youth account openings exceeding initial targets by over 100%, High Point plans to collaborate with local schools on customized debit cards featuring school logos to boost appeal and pride among young members,” the company said in a statement.
Knoxville TVA Employees Launches Mahalo Banking Platform
KNOXVILLE, Tenn.– The $4.8-billion Knoxville TVA Employees Credit Union has launched the Mahalo Banking platform.
According to Mahalo, its solution offers Knoxville TVA a modern, scalable, and secure online and mobile banking experience designed to meet rapid membership growth and evolving member needs.
In a statement, KTVAECU CEO Lynn Summers praised Mahalo’s member-centric approach, robust third-party integrations, and advanced self-service features, noting a smooth implementation aided by responsive, collaborative support.
Since launch, Knoxville TVA recorded over 100,000 unique member logins in the first week, signaling strong engagement, the company said.
“Mahalo Banking’s Credential Assurance Technology provides heightened security against fraud, while its customizable infrastructure allows Knoxville TVA to tailor member experiences and incorporate future enhancements,” Mahalo said.
Summers added the platform’s flexibility aligns with both current requirements and long-term growth plans.
MDT Partnering With InvestiFi
FARMINGTON HILLS, Mich., – MDT, a CUSO, said it is partnering with InvestiFi, a digital investing provider that enables account holders to buy and sell stocks, ETFs and cryptocurrency directly from their checking accounts.
The partnership enables MDT’s credit union community to offer easy, intuitive investing tools to members from within their online banking journeys, creating stickier member relationships and driving growth, the companies said.
“InvestiFi eliminates the need to transfer funds to external parties to invest, enabling financial institutions to retain more assets while attracting new account holders,” the companies said. “Through InvestiFi’s exclusive funds flow and user-friendly interface, MDT’s credit union clients can now seamlessly and securely embed investing into their existing online banking experience, providing members with the tools needed to navigate financial markets with confidence and ease.”
Candescent Introduces Terafina Solution
ATLANTA– Candescent said it has introduced Candescent Terafina, which gives banks and credit unions “unprecedented control over the entire account opening experience.”
With new intelligent templates, financial institutions can now more precisely define what happens before and after an account is opened, delivering more successful, personalized and compressed onboarding journeys, the company said. “With nearly one in four consumers (23%) opening a new financial account at least once per year, offering fast, intuitive account opening capabilities is critically important. In fact, 38% of applicants will abandon the account creation process if it takes too long or demands more information than they are willing to disclose, per a study by Deloitte.”
According to Candescent, Terafina Account Opening flexible templates allow institutions to minimize initial input requirements and move optional actions like debit card selection and online banking enrollment to when the account is live.
“The result is a modernized flow that boosts successful account opening rates and elevates experience without compromising compliance or back-office efficiency,” it said.
Hoosier Hills CU Selects Teslar Software to ‘Refine Lending’
BEDFORD HILLS, Ind.–Hoosier Hills Credit Union said it has selected Teslar Software to “refine its lending operations from the ground up.”
“We recognized that many of our back-office processes involve too many touchpoints and too much manual effort,” Hoosier Hills CU SVP of Lending Operations Ashley Wilkerson said in a statement. “Right now, many of these functions are decentralized and rely heavily on email. One of our goals with Teslar is to automate and centralize these functions to improve efficiency and enhance the experience for both our members and our team.”
Springdale, Ark.-based Teslar said it offers a lending process automation platform that automates labor-intensive tasks and builds efficient workflows that are configured specifically for the individual institution. These include workflows for processes such as loan origination, deposit operations, advanced portfolio and credit risk management, as well as operational workflows, including exceptions and tickler tracking, the company said.
The platform aggregates and unifies data in a single system and provides tools and visibility that ensure consistent, rapid processing, and foster collaboration.
