AUSTIN, Texas– Credit unions continue to buy new products and solutions for all aspects of their operations, almost as quickly as providers are introducing them. Below is an overview of some of the latest.
This is the second installment in the CU Daily’s CU Shopper series this week. Part I can be found here.
FirstClose Announces Certified Integration With Optimal Blue
AUSTIN, Texas— FirstClose, a fintech provider of data and workflow solutions for mortgage and home equity lenders, has announced a certified integration with Optimal Blue that connects FirstClose’s point-of-sale (POS) platform to Optimal Blue’s product, pricing and eligibility (PPE) engine.
According to the company, the integration builds on FirstClose’s ability to reduce home equity closing times from 45 days to 10 or fewer, while also giving lenders access to Optimal Blue’s trusted pricing and eligibility data.
“Together, these capabilities position lenders to better serve growing demand for home equity lines and second mortgages in today’s purchase-slow market,” the company said. “Through the integration, lenders can provide borrowers with a seamless, branded application experience that combines FirstClose’s real-time property data and eligibility information with Optimal Blue’s accurate, lender-specific pricing. Together, these capabilities deliver a transparent process where consumers see precise loan options and rates while navigating their application.”
Navy FCU Renews Partnership With Dark Matter Technologies
JACKSONVILLE, Fla.— Dark Matter Technologies, an provider of mortgage technology, said it has renewed its multi-year partnership with Navy Federal Credit Union. The agreement reinforces the credit union’s strategic focus on digital transformation and elevating the member lending experience, the company said.
Navy Federal has been a Dark Matter client since 2010.
“Today, the credit union processes nearly 8,000 mortgage and home equity loans monthly through the Empower Loan Origination System by Dark Matter, ranking Navy Federal among the firm’s highest-volume clients across both the Empower and the Exchange platforms,” the company said.
It added that under the renewed agreement, Navy Federal will deepen its use of Dark Matter’s Developer Portal, Orchestration Engine, and the AIVA AI suite to accelerate automation and streamline exception-based processing.
The credit union is also exploring additional front-end enhancements through Dark Matter’s portals, complementing its current use of Blend and Lender Price, with a continued focus on delivering personalized member experiences, the company said.
nCino Introduces Several New Ai-Based Solutions
WILMINGTON, N.C.–nCino, Inc. has announced a new wave of mortgage-focused AI innovations it said are designed to accelerate loan origination, reduce underwriting touches and deliver more responsive borrower journeys.
These advances build on the company’s spring release of Mortgage Advisor and Document Validation, extending AI deeper into the nCino Mortgage Suite to raise loan quality and loan officer productivity, the company said.
The newest capabilities added to the nCino Mortgage Solution are:
- AUS Smart Tasks: One of the most complex parts of origination is now simplified with AI that interprets automated underwriting findings into a plain-language summary and clear next steps. Loan officers can act on suggested tasks one-by-one or use templates to automate handling of common conditions, driving faster borrower feedback, cleaner files and greater pipeline capacity, according to nCino.
- Refi Opportunity Analyzer: Created to help lenders capture more revenue from their existing portfolios, this tool continuously scans closed loans against real-time pricing data to identify prime refinance candidates. Prioritized borrower lists with savings projections and readiness indicators give loan officers targeted opportunities to re-engage past customers and strengthen relationships.
nCino said it has also expanded two capabilities first introduced in May:
- Mortgage Advisor: Initially launched to support borrowers during post-application document validation, Mortgage Advisor now starts at the very first step. Embedded in the nCino Mortgage mobile app, it offers 24/7, multilingual guidance from application through closing, reducing application abandonment and ensuring greater borrower satisfaction.
- Doc Validation: First designed to ensure borrowers submitted the right document type, Doc Validation now builds on that foundation with full document intelligence. The solution validates names, page counts, expiration dates, and more, catching errors instantly to reduce costly back-and-forth, shorten processing time and deliver cleaner files to underwriting.
Peak Residential Lending Selects LenderLogix
BUFFALO, N.Y.— LenderLogix, a provider of mortgage point-of-sale (POS) and automation software, said Peak Residential Lending (Peak) has adopted LenderLogix’s LiteSpeed integration with Argyle to deliver verification of assets (VOA) directly at the point of sale (POS). LiteSpeed is the first POS to offer VOA through Argyle’s verification platform.
“Through the integration, Peak’s loan teams can access structured, verified data from the start of the application process, including transaction history, asset summaries and rental history,” the company said. “Using income, employment or asset verifications from Argyle enables lenders to qualify for rep and warrant relief on validated components under Fannie Mae’s Day 1 Certainty program and Freddie Mac’s Asset and Income Modeler (AIM) capability in Loan Product Advisor.”
LiteSpeed’s integration with Peak’s loan origination system (LOS), Encompass by ICE Mortgage Technology®, further reduces manual touchpoints, driving efficiency and accuracy throughout the loan lifecycle, the company said.
Hanscom FCU Selects Alkami for Mobile Banking App
LITTLETON, Mass.–Hanscom FCU has selected Alkami Technology to develop and launch a proprietary mobile banking application.
According to the company, the new mobile app will integrate Alkami’s Digital Banking Platform with HFCU’s custom-designed gamified financial wellness experience. The credit union will also implement Alkami’s Online Banking Platform to provide consistent service across digital channels.
“This is more than a platform deployment, it’s a co-creation of a new kind of digital experience,” Jared Silver, senior vice president of digital innovation and data strategy at HFCU, said in a statement.
The application will feature goal-setting tools and interactive rewards beyond traditional banking functions. These features will be built on Alkami’s digital infrastructure, which is designed for security and reliability, the companies said.
Development FCU Expands Partnership With Nudge Money
KANSAS CITY, Mo.– WeDevelopment Federal Credit Union, has partnered with Nudge Money to harness data-driven insights about its members and the broader Kansas City community, the organizations said.
“By translating these insights into actionable strategies, the collaboration is enhancing financial wellness and equipping staff with a clearer understanding of member needs,” Nudge Money stated. “Together, they are shaping more personalized solutions for communities historically underserved by traditional banking institutions.”
The partnership began in early 2024, with Nudge Money working closely with WeDevelopment Federal Credit Union to deeply research member needs and demographic insights across the Kansas City community, the company stated Alongside this work, a personalized financial wellness app was introduced to members, helping them track spending, build budgets, set goals, and receive timely behavior-based nudges to improve day-to-day money management, it added.
“Today, that foundation culminates in a grand rollout; extending these data-driven tools and insights to serve the broader Kansas City community,” the company said. “By analyzing spending patterns and demographic insights, the platform surfaces opportunities that often remain hidden for credit unions, which guides staff to proactively support members, strengthen financial wellness, and align product strategies with real community needs. For individuals navigating financial instability or seeking to build long-term wealth, these insights translate into more timely, personalized solutions. With today’s rollout, the Nudge app is now available to the broader Kansas City community.”
Larky, Tyfone Announce Partnership
PORTLAND, Ore.–Larky, a provider of proactive account holder engagement, and digital banking solutions provider Tyfone announced a strategic partnership to bring Larky’s nudge platform directly into Tyfone’s nFinia digital banking solution.
Larky said its nudge platform delivers real-time, personalized notifications, transforming how financial institutions connect with their account holders. Through a pre-built integration with Tyfone’s modern digital banking experience, these capabilities are seamlessly embedded, enabling financial institutions to deliver added value within the mobile channels their customer and members already trust, it stated.
Financial institutions can choose from a robust library of pre-built campaigns or leverage Larky’s AI-powered tools to create custom messaging tailored to their unique audience. Institutions may highlight deposit growth opportunities, encourage debit card usage, raise fraud prevention awareness, increase adoption and use of specific products, or design community-based campaigns aligned to their strategic goals, according to the company.
8 Credit Unions Selected myCUmortgage During Q3
BEAVERCREEK, Ohio–myCUmortgage announced new partnerships with eight credit unions in the third quarter of this year. myCUmortgage is a Credit Union Service Organization (CUSO) and wholly owned by Wright-Patt Credit Union.
myCUmortgage said it will provide these new credit union partners with a comprehensive suite of mortgage solutions while delivering five-star service to the credit unions and their members. Representing nearly 199,000 members and $3.88 billion in assets, the eight new partners include:
- Cardinal Credit Union – Mentor, Ohio
- Corporate America Family Credit Union – Elgin, Ill.
- Dow Credit Union – Midland, Mich.
- Halifax County Community Federal Credit Union – South Boston, Va.
- Heritage Community Credit Union – Rancho Cordova, Calif.
- Hill District Federal Credit Union – Pittsburgh, Pa.
- Indiana Lakes Federal Credit Union – Warsaw, Ind.
- Waterfront Credit Union – Seattle, Wash.
Along with its comprehensive suite of services, myCUmortgage said it provides its partners with expert guidance and peace of mind, all backed by over 24 years of leadership and experience in the credit union mortgage industry. Products and services offered through these agreements include conventional and government lending, loan origination services and member loan servicing.
Seattle Credit Union Selects CU ATM Services
SEATTLE–CU ATM Services, a CUSO is a subsidiary of CU Anytime, said it has partnered with Seattle Credit Union to utilize CU ATM Services’ item proofing expertise to enhance operational efficiency and allow internal teams to focus on core initiatives.
Seattle Credit Union will benefit from CU ATM Services’ tenured proofing team, known for its ability to detect fraud trends and identify suspicious items. The service is fully customizable, allowing each credit union to tailor proofing guidelines to meet their unique operational needs, the company said.
This partnership was initiated through a recommendation from Mylisa Randolph, now Vice President, Support Services at Seattle Credit Union, who previously worked with CU ATM Services at another credit union.
Glia Releases Next Generation Voice AI
SAN DIEGO— Glia has introduced what it called its next-generation Voice AI at its annual industry event, Interact 2025.
“The Voice Glia Virtual Assistant (GVA) now delivers more natural, lifelike AI voices, with real-time responsiveness twice as fast as the next industry alternative— matching the pace of human conversation,” the company said. “Best-in-class noise cancellation ensures accurate understanding even in noisy environments, while maintaining zero risk of AI hallucinations guarantees only verified information reaches customers, meeting the stringent demands of regulated banking.
“The Voice GVA now handles hundreds of the most common banking customer requests with human-like fluency and effectiveness, promoting trust and confidence, while freeing frontline staff to focus on high-impact interactions,” the company added.
Key Highlights
Glia said key highlights of the next-generation solution include:
- New AI voices.
- High-accuracy transcription.
- Advanced noise cancellation
- Zero risk of AI hallucinations
- Human on demand
- Extended capacity for building connection
