New Platforms, Fin Ed Solutions, Data Integration, Device Trustworthiness & More in the New CU Shopper

TROY, Mich.–As readers have requested, here’s your latest installment of the CU Shopper from the CU Daily, providing a quick overview of the newest product and service offerings from various vendors, to a look at what credt unions are buying.

Superior CU Renews Partnership With Mahalo Banking

TROY, Mich. — Superior Credit Union has renewed its long-term partnership with Mahalo Banking, citing continued gains in digital engagement and operational efficiency tied to its platform.

The credit union said the renewal reflects confidence in Mahalo’s Thoughtful Banking platform and an ongoing collaborative relationship aligned with its strategic goals.

Superior reported year-over-year growth in online banking registrations and said increased member adoption has supported broader performance and growth objectives.

“Renewing our partnership with Mahalo reflects the confidence we have in both the platform and the people behind it,” Superior CEO Phillip Buell said, adding the platform supports the credit union’s member service model.

Mahalo Chief Operating Officer Denny Howell said the renewal demonstrates “measurable outcomes” achieved through the partnership.

Superior said future initiatives include launching a youth-focused digital experience aimed at strengthening relationships across generations.

Mahalo said its continued development efforts are intended to help the credit union expand digital capabilities and respond to evolving member expectations.

Red Rocks CU Selects My First Nest Egg for Fin Ed

LITTLETON, Colo. — Red Rocks Credit Union said it has partnered with My First Nest Egg to expand financial education offerings for families.

The credit union said the program will provide members with a co-branded platform featuring interactive lessons, activities and tools designed to help parents teach children financial habits.

Red Rocks said early outreach has generated more than 3,000 impressions, which it described as an encouraging sign of interest from member families.

The credit union said the program will also be introduced in several Colorado schools, including Saddle Ranch Elementary, Eldorado Elementary and Bear Canyon Elementary, to reinforce financial concepts in classrooms.

“Most parents want to teach their kids about money, but they don’t always know where to start,” said Ahilya George, vice president of marketing at Red Rocks.

My First Nest Egg CEO Nicolle Hood said the platform emphasizes ongoing, parent-led financial education rather than one-time lessons.

Red Rocks said the initiative is designed to integrate financial learning into everyday family routines, including saving, budgeting and spending decisions.

WyHy FCU Turns to Nook to Support Data Integration, Redesign MRM

WAYZATA, Minn. — WyHy Federal Credit Union said it has selected Nook to support data integration and redesign its member relationship management platform as part of its member engagement strategy.

The credit union said Nook will deploy its proprietary Data Connector within WyHy’s environment, eliminating the need for third-party middleware and reducing data exposure risk.

WyHy said the project follows its initial implementation of HubSpot and is intended to strengthen data structure and security.

“This wasn’t about adding more tools, it was about making sure our data is structured the right way,” said Matt Ballou, chief retail officer at WyHy.

The credit union said improved data integrity will support more personalized member communications.

Nook founder and CEO Austin Wentzlaff said the work is designed to help credit unions avoid “technical debt” and improve long-term scalability.

WyHy said the partnership will include standardized data models, enhanced reporting and ongoing optimization to align the platform with business needs.

BioCatch Launches DeviceIQ to Assess Trustworthiness of Devices

NEW YORK — BioCatch said it has launched DeviceIQ, a device intelligence product designed to help financial institutions assess the trustworthiness of devices used in digital banking.

BioCatch said traditional device identification tools are becoming less reliable as fraudsters use techniques such as spoofing, emulators and data-wiping, while new technologies like agentic browsers complicate detection.

The company said DeviceIQ evaluates device health in real time and helps institutions determine whether devices can be trusted during each session.

BioCatch said that at one large U.S. financial institution, the product identified nearly 60% of device upgrades for legitimate users within two weeks and found that suspicious devices were nearly 13 times more likely to evade prior defenses.

Chief Product Officer Ayelet Eliezer said the platform integrates device, behavioral and transactional data into a single system to improve fraud detection.

BioCatch also introduced DeviceIQai, which it said adds context to determine whether human or automated activity is occurring on a device.

Contribute Launches Executive Growth Workspace

ANAHEIM, Calif. — Cotribute said it has launched its Executive Growth Workspace, a digital platform aimed at helping credit union and community bank leaders implement AI-driven growth strategies.

Cotribute said the workspace provides access to benchmarks, case studies, ROI tools and due diligence resources based on insights from more than 500 executive conversations.

The company said the platform also includes an AI Growth Agent Certification program, allowing participants to earn a credential recognizing their work in AI-powered growth initiatives.

“Executives don’t need more theory — they need a safe place to see what’s working and turn it into results,” said Stan Viner of SJViner and Associates.

Cotribute CEO Philip Paul said the platform is designed to help institutions address rising fraud risks, operational demands and competition from fintechs and large banks.

The company said the workspace supports areas including fraud prevention, digital account origination, automation and compliance.

FirstClose Rebrands its POS Platform as XPressEquity

AUSTIN, Texas — FirstClose said it has rebranded its point-of-sale platform as XpressEquity and updated its integration with Encompass to streamline home equity lending.

FirstClose said the combined platform enables lenders to complete home equity loans in as little as five to 10 days.

The company said the system integrates a digital borrower application, portal and order management system to support workflows from application through closing.

FirstClose reported that lenders using its platform have seen up to a 77% reduction in time to close, a 35% increase in online applications and a 25% improvement in conversion rates.

“Today’s borrowers expect speed and simplicity,” said CEO Tedd Smith.

The company said the platform automates valuation, credit decisioning and document processing while reducing manual data entry.

FirstClose added that the system connects lenders with third-party providers for services such as valuation, flood and title.

ViClarity, Curated Cyber Partner on Vendor Lifecycle Assurance

ARLINGTON, Texas / DES MOINES, Iowa— ViClarity and Curated Cyber said they have partnered to launch Vendor Lifecycle Assurance, a solution designed to improve third-party risk management for community financial institutions.

The companies said the offering combines automated vendor management workflows with cybersecurity oversight to help institutions manage vendor risk from onboarding through ongoing monitoring.

Curated Cyber President Heath Stanley said many institutions rely on spreadsheets and manual processes that can slow reviews and create gaps in oversight.

ViClarity CEO Ogie Sheehy said the solution provides a structured approach to vendor risk management without increasing administrative burden.

The companies said the platform supports vendor onboarding, risk tiering, documentation management and exam readiness.

They said the product is available to U.S.-based community banks and credit unions.

FMSI, Appli in Partnership on Driving Revenue at Branches

COTTONWOOD HEIGHTS, Utah — FMSI and Appli said they have partnered to help credit union branches generate more revenue through improved member engagement.

The companies said the partnership integrates FMSI’s branch management tools with Appli’s AI-powered financial calculators to connect digital and in-branch experiences.

FMSI said its platform provides scheduling, staffing and analytics tools to help branches prepare for member visits, while Appli said its calculators help members evaluate financial decisions before arriving.

“Branch staff are often well-prepared to serve members — what’s missing is context,” said FMSI General Manager Jacob Reeves.

Appli CEO Tim Pranger said members who use financial calculators before visits are further along in decision-making, improving the quality of branch interactions.

The companies said the combined approach is intended to improve productivity and enhance the member experience.

nCino Lanches Doc VOI Income Verification Feature

WILMINGTON, N.C. — nCino said it has launched nCino Doc VOI, a new income verification feature powered by Argyle, aimed at improving mortgage underwriting efficiency.

nCino said the tool automates verification of income when direct data connections are unavailable, replacing manual reviews of paystubs and W-2s with automated extraction and analysis.

The company said the feature integrates with Freddie Mac AIM Check API, allowing lenders to submit income data earlier in the underwriting process.

“Income verification remains one of the most operationally intensive steps in mortgage lending,” said Casey Williams, general manager of global mortgage at nCino.

Argyle Senior Vice President John Hardesty said the integration allows lenders to extend automation across more loan files and reduce manual reviews.

nCino said the feature is designed to help lenders qualify borrowers faster and improve efficiency across the mortgage pipeline.

CheckAlt Partners With WISCUB Service Center on Payment Processing

NEW YORK — CheckAlt said it has partnered with WISCUB Service Center to expand payment processing capabilities for credit unions.

CheckAlt said the partnership will provide WISCUB’s network access to its Electronic Lockbox and Branch & Teller Capture solutions, which are designed to reduce manual processing and improve payment visibility.

WISCUB said the partnership is intended to help credit unions manage increasingly complex payment workflows and streamline deposit operations.

“Credit unions today are managing a growing mix of payment channels while operating with leaner teams,” said Lissa Hansen of WISCUB.

CheckAlt Chief Commercial Officer Jason Schwabline said the tools help digitize check workflows and reduce reliance on paper-based processes.

The companies said the solutions are designed to improve efficiency, accelerate payment processing and provide greater insight into payment activity.

AKUVO in Partnership With Convoke to Expand Capabilities

MALVERN, Pa. — AKUVO said it has formed a strategic partnership with Convoke to expand capabilities across the collections and recovery lifecycle.

AKUVO said the partnership combines its early-stage collections tools with Convoke’s post-charge-off and third-party oversight capabilities.

The companies said the collaboration is intended to support financial institutions from early delinquency through recovery.

“This partnership fills important gaps for our financial institution clients,” said Mike Ruggerio of AKUVO.

Convoke CEO Dave Pauken said the partnership will help credit issuers manage the full lifecycle more effectively.

The companies said the partnership reflects a broader industry shift toward modular, cloud-based solutions that improve efficiency and regulatory confidence.

Austin Telco FCU Selects MANTL for Account Opening

PLANO, Texas — MANTL, an Alkami solution team, said it has partnered with Austin Telco Federal Credit Union to modernize account opening processes.

MANTL said the platform will enable members to open accounts in five minutes online and under 10 minutes in branches, while automating more than 85% of application decisions.

Austin Telco said the partnership is intended to create a seamless digital-first experience across channels.

“Partnering with MANTL will transform how we welcome and engage members,” said Christopher Mraz of Austin Telco FCU.

MANTL Chief Product Officer Benjamin Conant said the platform provides a consistent real-time experience while reducing friction and manual work.

The companies said the solution includes automation of compliance checks, funding and account booking to improve efficiency and member experience.

Prestige Community CU Selects nFinia Digital Platform from Tyfone

PORTLAND, Ore. — Tyfone said Prestige Community Credit Union has selected its nFinia digital banking platform to enhance member service and fraud prevention.

Prestige said it chose Tyfone for its flexibility, customization capabilities and alignment with its digital strategy.

“With nFinia, our members can conduct all their banking transactions either online or through the mobile app,” said Prestige CEO Ron Knight.

Prestige said the platform will support brand customization and integration of third-party engagement tools.

The credit union added that Tyfone’s fraud prevention tools and AI capabilities will help address evolving threats.

Tyfone CEO Siva Narendra said the partnership reflects a shared focus on delivering secure, flexible and member-centric digital experiences.

MSUFCU Turns to Goalsetter to Expand Digital Fin Ed for Students

NEW YORK — Goalsetter said it has partnered with Michigan State University Federal Credit Union to expand digital financial education for college students and student-athletes.

Goalsetter said the partnership will deploy its MoneyLingo platform, which offers mobile-first lessons on budgeting, credit, saving and investing.

The company said the platform includes content tailored to student-athletes, including managing income from name, image and likeness opportunities.

“As NIL opportunities create earlier earning potential, financial literacy becomes essential,” said Goalsetter CEO Tanya Van Court.

MSUFCU Chief Experience Officer Ami Iceman said the partnership supports efforts to provide practical financial education.

The organizations said the initiative aims to help students build financial confidence and make informed decisions.

TransUnion Expands Machine Learning Within Device Risk Solution

LAS VEGAS — TransUnion said it has expanded machine learning capabilities within its Device Risk solution to improve fraud detection.

TransUnion said the enhancements are designed to identify sophisticated fraud tactics while maintaining customer experience. The company said new features include improved device recognition, detection of non-human activity and enhanced fraud insights.

TransUnion said its machine learning models draw on data from its global fraud consortium to detect anomalies and evasion attempts.

The company said the enhancements can improve fraud detection by up to 50% while reducing reliance on manual rules.

TransUnion also reported that digital fraud is increasing, citing internal analysis showing a 141% rise in suspected account takeovers and a 26% increase in fraud at account creation.

Equipifi Partners With CUSG to Expand BNPL

SCOTTSDALE, Ariz. / ROYAL OAK, Mich. — equipifi said it has partnered with CUSG to expand Buy Now, Pay Later offerings for credit unions.

The companies said the partnership will allow credit unions to offer BNPL options within their digital banking apps, enabling members to split purchases into installment payments.

CUSG President Patty Corkery said the partnership helps credit unions retain member relationships as BNPL demand grows.

equipifi CEO Bryce Deeney said the collaboration allows credit unions to deliver BNPL services internally rather than losing engagement to third-party providers.

The companies said the solution is embedded and white-labeled, allowing institutions to offer BNPL while maintaining control of the member experience.

They added the offering is intended to increase digital engagement and strengthen primary financial relationships.

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