DORCESTER, Mass.–Boston Firefighters Credit Union (BFCU) has named a new president and CEO.
The $431.2-million-credit union has selected Danielle Milner to lead the organization, becoming only the fifth CEO in BFCU’s nearly eight-decade history.
Milner, whom BFCU said brings a “mission-driven leadership style grounded in innovation, service, and community impact,” previously served as chief experience officer at Community Financial Credit Union in Michigan, where she led strategy across retail, marketing, brand, and innovation—advancing growth while delivering meaningful member experiences.
She also served as CEO of the credit union’s holding company and multiple CUSOs, “championing initiatives focused on storytelling, economic empowerment, and purpose-driven growth,” the credit union said.
Milner holds an MBA from Cleary University and a bachelor’s degree in Advertising and Public Relations from Michigan State University.
‘History of Excellence’
“BFCU has an extraordinary history of excellence serving our members, and we are excited to have Danielle continue to build upon this legacy,” Board Chair Sean Costello said in a statement. “As only our fifth CEO in our 78-year credit union history, Danielle joins the credit union at a critical time for our continued need for growth in an increasingly competitive market. Her experience connecting with members and the communities she has served, and her passion for the work we do with first responders, helped her stand out in the interview process. We are excited to have Danielle as our newest CEO and look forward to working with her.”
‘Spirit of Community’
Added Milner in a statement, “Boston Firefighters Credit Union has an inspiring history, one built by a dedicated team, guided by a committed board, and supported by loyal members who embody the spirit of community. It is an honor to serve first responders and their families across Massachusetts, and I’m excited to build on this incredible legacy, expanding our reach, innovating for the future, and ensuring BFCU remains a trusted partner for generations to come.”
Boston Firefighters, which has approximately 12,000 members, said in announcing its new CEO that it is also preparing to rebrand and invest in greater digital transformation.
‘Vision, Creativity & Drive’
“Danielle Milner’s vision, creativity, and drive embody the possibilities of our movement’s future leadership. In a rapidly changing world, when Americans are feeling true economic pain, credit unions are the partner human beings need,” said at Boston Firefighters Credit Union,” said Tansley Stearns, president & CEO of Community Financial Credit Union, in a statement. “To be that partner, we need bold leadership and the determination to leap from our bright past into an even more vibrant future. Danielle has helped our team do just that and I’m thrilled to see her bring that same purpose and passion into her role as president and CEO. Our organization strives to be springboard for the most talented and successful leaders. Our team will multiply impact whether that’s with us or beyond. This is a moment of celebration for Danielle, our credit union, Boston Firefighters Credit Union, and our movement.”
