DALLAS–CU Books, a provider of bookkeeping and back-office services for credit unions, has officially merged with BankSocial, a provider of digital banking, AI, and blockchain infrastructure.
“Together, they will deliver an integrated platform of people and technology designed to co-elevate credit unions and their members,” the companies said.
According to the organizations, the combined company brings together CU Books’ decades of operational expertise with BankSocial’s cutting-edge automation, “Human-Powered AI,” and real-time data solutions.
“Poor service can’t be fixed by software, but stellar service can be multiplied by it,” Liz Winninger, EVP Strategic Partnerships BankSocial, said in a statement.
Added John Wingate, CEO of Bank Social, in a statement, “By merging CU Books’ human expertise with our technology stack, we’re unlocking a new era of affordable, scalable, and member-first services for credit unions.”
Benefits Cited
As a result of the merger, the companies said credit unions will gain:
- Speed & Accuracy: Faster turnarounds, greater scale, improved quality
- Cost Effectiveness: Shared-services model reduces back-office spend by up to 30%
- Greater Reach: Omnichannel contact center + self-service member tools
- Collaborative Innovation: Early adopters help shape the roadmap through co-design sprints
- Growth Enablement: Lending, marketing, and sales playbooks built-in
The Timing
“The merger comes at a time when credit unions are under pressure to modernize while maintaining the community-first values that set them apart,” the companies said.. “By joining forces, CU Books and BankSocial enable credit unions to transform operations without sacrificing personal service—empowering employees and enhancing member trust.”
