WASHINGTON–America’s Credit Unions and the Defense Credit Union Council are part of a coalition of financial trade groups supporting “meaningful changes” in the Telephone Consumer Protection Act (TCPA) “revocation of consent” rules.
The rules were proposed by the Federal Communications Commission (FCC) in October of 2025.
“If finalized, these changes would simplify TCPA compliance, reduce litigation risk, and lower operating costs by outlining clear, auditable opt-out and consent processes for credit unions and consumers,” according to America’s Credit Unions.
In a letter, the eight groups in all told the FCC they support strengthening STIR/SHAKEN, but also called for clear “diligence steps” for originating providers and verification that the caller has the legal right to use the number shown on caller ID.
Additional Support
In addition, the letter also express:
- Support for Rich Call Data (RCD), but only if providers verify the caller and confirm rights to the number, logo, and website; otherwise, the group noted RCD could amplify scams
- Support for efforts to curb illegal calls from outside the U.S., in addition to FCC research into impacts on lawful companies that use overseas customer service teams.
The groups are requesting the FCC rescind or revise the “revoke all” rule and extend its effective date to the later of April 11, 2027, or six months after a new order, and to remove other outdated limits that reduce useful consumer communications, America’s Credit Unions noted.
“DCUC strongly supports efforts that enhance call authentication, protect consumers, and preserve trust in legitimate communications, particularly for credit unions serving military members, veterans, and their families,” DCUC Chief Advocacy Officer Jason Stverak said. “Thoughtful implementation of these reforms is critical to ensuring both consumer protection and operational certainty for responsible institutions.”
