DUBUQUE, Iowa — Dupaco Credit Union is reporting that through expert monitoring, education and advanced technology, it has helped prevent nearly $7 million in potential losses from fraud during 2025.
The credit union said that protection just reinforces its role as trusted partner in safeguarding members’ financial well-being.
“Behind the scenes at Dupaco’s operations center in Dubuque’s Millwork District, the financial cooperative’s fraud team works tirelessly to ensure members accounts are protected from potential fraud losses,” Dupaco CU said in a statement. “They collaborate with other financial institutions, partner with law enforcement, and complete regular training to ensure all Dupaco employees remain informed so they can be a leader in fraud prevention.”
“Fraud prevention is a shared effort. Everyone’s vigilance matters,” Jill Gogel, vice president, fraud services at Dupaco, said in a statement. “Fraud attempts are rising everywhere. When members stay alert and we stay ahead of the trends, we create a strong line of defense—together.”
Tips for Members
Dupaco also offered these tips for members to protect themselves:
- Monitor your accounts online regularly
- Review your credit report regularly. Dupaco said its members can use Bright Track, the credit union’s free tool within their Shine online or mobile banking to keep tabs on their credit report and spending trends.
- Set up eNotifiers to receive alerts for things like account activity, balance and debit card usage. At Dupaco, these can be delivered by text, email or both—your choice.
- Use strong, unique passphrases and update them often.
- Sign up for two-step login verification for online accounts, then your contact information with the financial institution to ensure verification codes are reaching you.
- Utilize the passcode or biometric options on your personal phone and other devices.
- And most importantly—trust your gut. If something feels off, or you think you may have been targeted by a fraudster, don’t hesitate to reach out.
