Hartford FCU Names James Kane as SVP-Operations

HARTFORD, Conn.– Hartford Federal Credit Union has named James Kane as its new SVP-operations. In this role, Kane will lead the credit union’s day-to-day operational functions, including branch operations, compliance, marketing, business development, and member services, while working closely with executive leadership to drive strategic growth. 

With a proven track record in operational excellence and a member-focused mindset, Kane brings the experience and vision needed to support Hartford FCU’s continued success as a safe, financially sound credit union serving the communities of Hartford, Middlesex, and Tolland counties.

“We’re thrilled to welcome James as our new Senior Vice President – Operations,” EVP Beth Mazza said in a statement. “His leadership and commitment to operational excellence and innovation will help us continue to deliver exceptional value and service to our members. We’re excited for the contributions James will bring as we build for the future.”

Kane is a seasoned operations leader with over 15 years of experience improving performance, streamlining processes, and elevating customer experience across the banking industry. He holds an MBA with a focus in management from the University of Hartford, bringing both strategic insight and practical expertise to every challenge. Known for his people-first leadership style and commitment to continuous improvement, 

“It’s a privilege to join Hartford Federal Credit Union and help shape operations that support our mission,” said Kane in a statement. “I’m excited to empower our team and elevate the member experience.”

The search was completed in partnership with Humanidei. 

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