TROY, Mich.–As part of its ongoing coverage of the buying decisions credit unions are making, as well as some of the new product/service introductions from various vendors, the CU Daily offers this newest update:
Glendale Schools Selects Mahalo
TROY, Mich.–Glendale Area Schools Credit Union has gone live on Mahalo Banking’s Thoughtful Banking platform.
The implementation, which coincided with Glendale Area Schools’ core conversion to Corelation Keystone, provides members with a streamlined and intuitive digital banking experience, according to the company.
“This next-gen platform offers members access to a variety of important financial tools, including FedNow-enabled P2P transfers, mobile-first account opening and loan applications, and enhanced card management,” the company said.
The company added the launch reflects a strategic push by the credit union to grow its digital presence and reconnect with younger demographics, particularly Millennials and Gen Z, who value mobile convenience and self-service options.
Sales Workshops Held
SALT LAKE CITY–SalesCU said it conducted Credit Union Sales Intensive Workshops and Transformational Leadership trainings virtually with 24 professionals from seven credit unions: UFirst FCU, Ascension CU, Park View FCU, United Savings CU, Northern Communities CU, First Community CU, and Hercules First FCU.
“Led by senior sales trainer Chris Hokom, the three-day workshop delivered a dynamic learning experience focused on proven sales strategies, leadership development, and practical tools tailored for the credit union industry,” the company said. “Participants engaged in interactive sessions, collaborative exercises, and networking opportunities designed to foster both professional growth and inter-credit union connections.”
HC3 Reports Strong Growth
BIRMINGHAM, Ala.–HC3, a provider of statements, said it experienced strong growth through the first half of 2025.
“Trusted by more than 700 financial institutions, the company continues to partner with banks and credit unions across the nation to help streamline operations and improve customer and member service,” the company said. “Building on its record-breaking 2024 performance with profitability growth of more than 42%, HC3 recently secured its largest bank client in the company’s history.”
Among HCE’s clients is Listerhill Credit Union.
Incent, MDT in Partnership
PORTLAND, Ore.— Incent, a provider of family and youth digital banking solutions, and MDT, a CUSO that helps credit unions navigate complex financial technology ecosystems, said they are partnering to provide MDT clients a fully integrated, youth banking platform to more effectively engage and attract youth members by offering a secure, real-world digital banking experience for children and teens.
According to the companies, the “growing demographic disparity among credit unions further underscores the importance of engaging with Generation Z (ages 16 -18) and Generation Alpha (ages 6 – 15).”
Together, MDT and Incent said they are providing credit unions a youth banking solution that builds responsible money management habits by offering a secure, real-world digital banking experience.
“The platform’s robust suite of features are designed to teach financial literacy and encourage responsible money management through various modules including: Learn, Earn, Spend, Save, Give and Borrow,” the organizations said.
Amount Announces Enhancements
CHICAGO –Amount, a provider of consumer and small business deposit and loan origination software, said it has released a “suite of powerful platform enhancements” designed to give credit unions greater control over deposit growth, risk management, compliance, and credit decisioning.
“With expanded tools to streamline account opening and optimize deposit strategies, these updates empower financial institutions to attract and onboard customers faster while maintaining the flexibility and oversight needed to thrive in a shifting economic landscape,” the company said.
New capabilities include:
- Real-time custom rule builder
- Customizable pricing and credit line strategies
- Faster, more secure bank account verification
SECU of Maryland Selects MANTL
PLANO, Texas–MANTL, part of Alkami that provides account origination technology, said it has been selected by the $5.7-billion State Employees Credit Union of Maryland for in-branch and online account opening processes.
“This partnership will allow SECU to seamlessly open new member accounts on any banking channel, at any time, and demonstrates SECU’s commitment to giving its business members, retail members, and employees the best possible banking experiences,” the company said in a statement.
According to the MANTL, SECU will deploy:
- Consumer Deposit Origination by MANTL to remove friction from its current account opening process, “empowering members to open a new deposit account, typically in less than five minutes
- Business Deposit Origination by MANTL to better attract, serve, and deepen relationships with businesses across its target markets.
SWIVEL to Integrate With Magic Wrighter-s LPX
SAN ANTONIO—SWIVEL Transactions, LLC, said it will fully integrate Magic-Wrighter’s LoanPay Xpress (LPX) into its payments platform, “bringing improved performance and a streamlined experience to better serve consumers’ needs.”
According to the company, users of Magic-Writer’s LoanPay Xpress (LPX) and New Account Funding platforms will be upgraded to the SWIVEL Platform.
“With the transition to SWIVEL, those clients gain additional feature functionality, including Apple Pay, access to AutoPilot, upgraded experiences through SWIVEL Pay, access to SWIVEL’s integration suite, and more,” the company said. “SWIVEL’s cohesive, mobile-friendly, browser-based platform helps clients centralize management of their various payments portfolios with easy access to invoicing, settlement reporting, returned transactions, chargebacks, and robust reporting capabilities.
Empower FCU Selects IllumiShield
SYRACUSE, N.Y.–Empower FCU has introduced IllumaSHIELD voice authentication.
“Verifying member identity over the phone has always required a thoughtful balance between security and convenience. While our traditional methods were effective, they sometimes introduced extra steps for both members and our team. With IllumaSHIELD we’ve been able to streamline the process, making it faster and more seamless without compromising our high standards for security,” Janis Lunger, VP-member contact center, said in a statement.
According to IllumaSHIELD:
- Empower FCU has been achieving an 81% reduction in member verification time.
- 8 out of 10 EFCU members choose to enroll in IllumaSHIELD when offered.
- EFCU is approaching 30,000 members protected in the first six months
- 19 departments are using IllumaSHIELD
- 0 fraudsters have defeated IllumaSHIELD
America First Deploys Loquat Solution
RIVERDALE, Utah–After a year of testing, America First Credit Union said it has rolled out a solution from Loquat to provide business members the ability to open and fund accounts using a cloud-based onboarding system.
According to Miami-based Loquat, the solution reflects small business owners’ need for simplified onboarding, and removes paperwork, wait times, and multiple branch visits from the process.
“This marks a new chapter in how we serve our business members,” Karey Thomas, SVP-branch delivery at America First, said in a statement. “Opening a business account used to mean juggling paperwork, multiple branch visits, and long wait times. With our new digital platform, members can complete the process quickly and securely — from wherever it’s most convenient with the full support of our staff.”
First announced in July 2024, America First spent the past year integrating and testing the Loquat platform, which will provide a streamlined experience across three key areas: member experience, security and compliance and operational efficiency, the company said.
