WASHINGTON–In news that won’t come as much of a surprise, employees of the Consumer Financial Protection Bureau (CFPB) have rated their employer last in a survey of satisfaction levels among workers at midsize federal agencies.
The survey was conducted by the nonprofit Partnership for Public Service, which administered its proprietary Public Service Viewpoint Survey to “capture the impact of the administration’s actions on government performance and to continue our tradition of holding leaders accountable for improving their workplaces through programming like the Best Places to Work in the Federal Government.”
The organization took over the survey after the Office of Personnel Management in August of 2025 cancelled its annual Federal Employee Viewpoint Survey, an instrument that has measured organizational performance across four administrations, including the first term of President Donald Trump, and “fulfilled a legal requirement that agencies survey their workforces and make the data public,” the Partnership for Public Service said. “Consequently, government leaders have been lacking an essential tool that ensures they are effectively managing their workforce to meet the needs of the public.
More Than 11,000 Polled
The survey results represent the perspectives of 11,083 employees from across government.
“Unfortunately, the data is clear: The Trump administration has received a failing grade on its management of our government from those who serve our country—the federal workforce,” the organization said. “Our survey data and accompanying anonymous focus groups with federal employees provide stories and experiences of a workforce that has been systemically harassed as well as impeded from providing essential services to the public during the first year of the second Trump administration.”
As the CU Daily has been reporting, the Trump administration has sought to gut the CFPB and fire most of its staff, although courts have reversed those decisions.
The CFPB, which is ranked as a midsize agency has it employees between 1,000-14,999 workers—was given a score of 8.1 out of 100 in terms of employee engagement and satisfaction.
‘Virtually No Work’
The survey quoted one CFPB employee as stating, “Right around a year ago all of our work was ordered to be stopped…We’ve done virtually no work helping consumers.”
The report also indicated the low score from CFPB workers should not come as a surprise, as then acting CFPB Director Russell Vought was quoted as saying, “We want the bureaucrats to be traumatically affected. When they wake up in the morning, we want them to not want to go to work because they are increasingly viewed as the villains.”
The survey findings can be found here.
