LILONGWE, Milawi–A partnership between the Malawi Union of Savings and Credit Co-operatives (MUSCCO) and Malawi-based fintech MFI-Hub is bringing online banking to more SACCO members in the country, according to the World Council of Credit Unions (WOCCU).
WOCCU reported that Rumphi Teachers SACCO is the latest MUSCCO member organization to implement MFI-Hub’s digital lending, mobile, agency and ATM banking capabilities by integrating them into their core banking system. The software also allows the SACCO to automate, secure and manage their members’ data and activities, according to WOCCU.
“The launching of both the core and the mobile banking facility will assist our members in accessing their accounts with ease and allow them to make transactions wherever they are,” Ulemu Kumwenda, Rumphi SACCOs general manager, said in a statement. “They will no longer have to travel to branch locations, thus saving them time and money.”
According to MUSCCO digitalization statistics from May 2025, 68% of the SACCOs in Malawi are now fully automated.
The ‘Right Technology’
Daniel Imfa, information technology manager for MUSCCO, said MFI-Hub’s software is the right technology for SACCOs, because it gives a 24/7 branch experience to the member and also simplifies and automates workflows to improve employee productivity.
According to WOCCU, the core system’s service-oriented architecture integrates third party applications, thanks to APIs.
“Data is shared and managed in a fully secured environment through a unified database, allowing each individual SACCO to ensure data consistency,” WOCCU stated. “As a result, members also benefit from seamless customer support with a reduced response time.”
‘Increasing Access’
The World Council noted that Ernest Kuyeya, technical services manager for MFI-Hub, commended the Rumphi Teachers SACCO Board for the timely decision of making sure the institution was also among the beneficiaries of the new Financial Inclusion and Entrepreneurship Scaling (FInES) Project, a five-year government of Malawi initiative being implemented by the Reserve Bank of Malawi with support from the World Bank. The project is aimed at increasing access to financial services, promoting entrepreneurship and capabilities of MSMEs.
