ARLINGTON, Texas –– Robert Underwood, a 17-year veteran of Texas Trust Credit Union, has been promoted to CIO at the $2 billion financial cooperative.
Moving into the CIO role after serving as senior vice president of IT Operations, Underwood will drive the credit union’s IT strategy to provide seamless, secure, and exceptional experiences for members, the credit union said.
“He will also continue to fortify Texas Trust’s cybersecurity and optimize the technology infrastructure to drive member loyalty, acquisition, and growth,” TTCU stated. “Underwood has had clear impact in every role he has held at the credit union since he joined Texas Trust in the Marketing Department in 2008. He has positively influenced everything from brand strategy to omnichannel delivery and digital transformation, along with the card payments program and IT and enterprise architecture and cybersecurity initiatives.”
“Robert has been with us since the beginning of our digital journey and played a significant role in our technology transformation,” CEO Jim Minge, CEO said in a statetment. “He understands both the business and technology sides of our operations and is able to seamlessly bring them together to provide employees with the most effective tools they need to deliver exceptional member service.
“We value Robert’s contributions to our growth and his ability to make this place run, as well as a fun place to work.”Underwood has a master’s degree from Tarleton State University and a bachelor’s degree