ST. PETERSBURG, Fla.–Velera will host a webinar on July 24 titled, “Trust: Strengthening Security and Member Protection in the Contact Center.”

The webinar will begin at 2 p.m. E.T.

“Join leaders from Velera’s Contact Center and Risk Management teams for an in-depth look at the current security landscape and the evolving risks that contact centers face,” the company said. “From cybersecurity measures to operational controls, this webinar will cover the critical steps taken to keep member information secure and maintain industry-leading practices without compromising service quality.”

The Takeaways

Velera said the key takeaways include:

• Fraud trends impacting Contact Center
• Tips to empower Contact Centers to better defend against fraudsters
• Balancing security and seamless member experience in the Contact Center

To register, go here.