AUSTIN, Texas–New digital asset services, sales training solutions, and AI-based member interaction tools are among the newest product offerings featured in this latest edition of the CU Daily’s ongoing feature series, the CU Shopper. The CU Shopper synopsizes the new offerings to provide readers and potential buyers with a quick overview of what’s being rolled out or purchased by CUs.
Among the new offerings:
Q2 Holdings Partners With Stablecore on Digital Asset Services
AUSTIN, Texas — Q2 Holdings has partnered with Stablecore to help banks and credit unions offer digital asset services, including stablecoins and tokenized deposits, the company said.
The integration is delivered through Q2’s Innovation Studio platform.
- Enables stablecoin payments and acceptance
- Supports digital asset accounts and lending
- Provides tokenized deposits and staking capabilities
- Integrates into existing digital banking environments
Q2 said the partnership reduces the complexity of implementing digital asset infrastructure while maintaining regulatory compliance.
Vice President Anthony Ianniciello said financial institutions are moving from “theoretical conversations to practical evaluation” of digital assets.
Stablecore CEO Alex Treece said the collaboration makes it easier for institutions to deploy compliant digital asset solutions as adoption grows.
iTHINK Financial CU, Metro CU Select Tyfone’s nFinia Digital Banking Platform
PORTLAND, Ore. — Tyfone said iTHINK Financial Credit Union has selected its nFinia digital banking platform to enhance member self-service capabilities.
The Florida-based credit union said the platform will expand digital services and reduce reliance on branch interactions.
- Provides a configurable, API-driven digital banking platform
- Enables integration with third-party financial tools
- Supports full-service banking through mobile and online channels
- Includes Skip-A-Pay and Quick Pay loan servicing tools
Chief Technology Officer Ed Cervantes said the platform will serve as the “primary interaction channel” for members.
Tyfone CEO Siva Narendra said the partnership is aimed at delivering a “best-in-class digital banking experience” as competition intensifies.
Chelsea, Mass.-based Metro Credit Union also selected the nFinia platform.
SalesCU Launches Certification Program Aimed at Improving Sales, Service at CUs
SOUTH JORDAN, Utah — SalesCU has launched a certification program aimed at improving sales and service capabilities within credit unions, the company said.
The program is designed to help staff turn member interactions into deeper relationships and growth opportunities.
- Sales Specialist I: Focuses on foundational, needs-based conversations
- Sales Specialist II: Builds advanced skills for handling complex interactions
- Sales Leader Certification: Trains managers in coaching and performance
- Internal Trainer Certification: Supports internal program delivery and scaling
SalesCU said the program emphasizes aligning sales with member service rather than transactional interactions.
CEO Nick Brown said the initiative provides “a clear, repeatable approach” to improving conversations and driving results.
The program is available nationwide and can be implemented across teams or for individual participants, the company said.
FlexPatch DXP, Kemba CU Launch ‘Payment First’ Vehicle Shopping Experience
CINCINNATI — FlexPath DXP and Kemba Credit Union have launched a “payment-first” vehicle shopping experience that allows consumers to search for cars based on monthly affordability rather than price, the companies said.
The platform uses verified credit data to match buyers with vehicles and financing options upfront.
- Allows users to enter target monthly payment and cash down
- Verifies identity via mobile phone
- Displays eligible vehicles from dealer inventory
- Compares finance and lease options in one interface
Kemba said the approach aligns with how consumers shop for vehicles.
FlexPath CEO Tarry Shebesta said the platform introduces real payment calculations early in the process, including lease options incorporating manufacturer incentives.
The system integrates dealer inventory and leasing through GrooveCar, enabling Kemba to offer both new and used vehicle financing and leasing options.
Glia Introduces AI Tools Around Member Interactions
NEW YORK — Glia has introduced new artificial intelligence tools aimed at supporting credit union employees and automating member interactions, the company said.
The release includes Glia CoPilot and an updated virtual assistant, Glia Banker.
- Provides real-time, context-aware guidance during customer interactions
- Offers self-learning knowledge tools accessible across roles
- Automates up to 80% of routine inquiries
- Supports both digital and voice channels with seamless handoffs
Glia said the tools are designed to support the “universal banker” model, where employees handle multiple roles.
CEO Dan Michaeli said the platform is intended to enhance, not replace, banking teams.
The company said the system includes governance controls to ensure compliance and prevent errors, while continuously improving based on institutional data.
‘Ask Aiva,’ An LOS AI Assistant, is Introduced by Dark Matter Technologies
JACKSONVILLE, Fla. — Dark Matter Technologies has launched Ask Aiva, an artificial intelligence assistant embedded within its Empower loan origination system, the company said.
The tool allows lenders to query operational data using natural language and receive traceable answers.
- Uses retrieval-augmented generation to analyze data in real time
- Provides transparent results with access to source data
- Eliminates need for support tickets for system inquiries
- Delivers responses directly within the loan origination system
CEO Sean Dugan said the tool helps lenders access data that has traditionally been difficult to retrieve.
The company said future updates will expand capabilities to include underwriting guidelines and borrower-facing tools.
Quinte Financial Technologies Launches ‘QiDesk’
NEW YORK — Quinte Financial Technologies has launched QiDesk, a platform designed to improve customer service and document management for financial institutions, the company said.
The platform integrates case management, communication and document processing tools.
- Supports email, chat and voice interactions
- Automates document extraction and validation
- Integrates with CRM and core banking systems
- Provides auditability and governance controls
Quinte said QiDesk enables faster case resolution by centralizing data and workflows.
President Sriram Natarajan said the platform builds on the company’s CaseHUB system to improve coordination across channels while maintaining compliance.
QiDesk is available for deployment across banks, credit unions and fintech organizations, the company said.
