SAN FRANCISCO– OpenAI has reportedly begun giving some major customers a new payment option under which certain clients pay only when the company’s artificial intelligence (AI) does its job.
The news was first reported by The Information.
According to the publication, the previously unreported change comes as software firms change their pricing practices for AI. As these companies sell more, they are moving from subscription fees to charging customers based on usage and whether the AI helps their company, The Information reported.
The Information further reported that customer relationship management software company Salesforce is among the firms adopting this practice, letting businesses choose how they want to pay for its Agentforce AI.
That includes negotiating custom contracts that charge businesses based on how much the AI either grows revenue by helping salespeople close more deals or cuts costs by automating more customer service interactions, according to The Information.
