ATLANTA–A new type of credit card offering, digital platforms, tools to deal with charge-backs and more are features in this latest CU Daily “CU Shopper,” which synopsizes the latest product and service offerings to credit unions, as well as the solutions credit unions are purchasing.
SplitIt to Launch Mastercard for CUs, Mid-Size Banks With Unique Feature
ATLANTA–Splitit has announced plans to launch a new Mastercard credit card designed for credit unions and midsized banks that combines traditional credit card purchases with automatic installment payment options.
According to Splitit, the Splitit World Mastercard will be offered as a white label product, allowing financial institutions to issue the card under their own brands while maintaining customer relationships.
Cardholders will be able to pay everyday purchases in full within 30 days or establish spending thresholds that automatically convert larger purchases into monthly installments. Consumers can adjust installment plans or switch purchases back to pay-in-full through a mobile app before their statements are due.
Splitit said its technology will support the installment features and provide an AI-enabled mobile experience that financial institutions can integrate into existing banking apps.
“Banks already have the relationship, the brand and the primary account,” said Splitit CEO Nandan Sheth. “What many of them lack is a way to offer installment plans at the point of purchase without having to build a lending business from scratch.”
The company said the card will use Mastercard’s global payment network and security protections.
The Splitit World Mastercard is expected to become available to financial institutions in early 2027.
Call Federal Launches Mahalo Digital Banking Platform
TROY, Mich. — Call Federal Credit Union has launched Mahalo Banking’s Thoughtful Banking platform, adding self-service features, accessibility options and security protections as part of a digital banking upgrade.
The rollout occurred alongside a core processing conversion, according to the credit union. Chief Operating Officer Andrew Burnett said Mahalo helped coordinate third-party vendors and address potential implementation problems.
Members can now make principal-only loan payments, request skipped payments and submit stop-payment requests through online banking. The platform also offers a streamlined registration process, personalized accessibility settings and integrations with existing financial services.
Kevin Caldwell, director of payments and deposit operations, said the credit union retained familiar services while adding features. Mahalo said its security technology is designed to detect suspicious activity without automatically locking out members after unsuccessful login attempts.
Denny Howell, Mahalo’s chief operating officer, said the company will continue supporting the credit union as it expands its digital services.
FIntegrate Introduces Tool to Resolve Disputes Before Chargebacks
BIRMINGHAM, Ala. — FIntegrate Technology has introduced Chargeback Intercept, a feature within its FusionDMS dispute management system that allows banks and credit unions to seek merchant refunds before filing eligible chargebacks.
When a cardholder reports a dispute, the system determines whether it qualifies and, if so, contacts the merchant for a refund decision. Merchants have 72 hours to respond. Cases without a refund proceed through the institution’s existing investigation process.
FIntegrate said merchants issue credits in up to 40% of eligible disputes, potentially avoiding outside investigation fees of as much as $50 per transaction. The company estimates annual fee savings of $12,000 to $15,000 for an institution processing 100 disputes monthly, depending on results.
The feature operates within the existing FusionDMS console and alongside Regulation E deadlines, the company said. FIntegrate also claims its broader platform can reduce manual processing by up to 80%.
CEO Kris Bishop said the service is intended to reduce dispute costs and staff workloads while maintaining regulatory obligations.
FI Works, OMNICOMMANDER Announce Marketing Partnership
LITTLE ROCK, Ark. — FI Works has formed a strategic partnership with Santa Rosa Beach, Florida-based OMNICOMMANDER to help community banks and credit unions connect customer data analysis with digital marketing campaigns.
FI Works provides a relationship intelligence platform that combines information from core processing, digital banking, lending, cards and other systems. Its tools include analytics, customer relationship management, marketing automation and artificial intelligence-based insights.
OMNICOMMANDER develops financial institution websites and provides digital marketing and strategy services. Under the partnership, institutions will be able to use FI Works’ customer and member insights to inform the marketing programs developed by OMNICOMMANDER.
“Marketing is only as good as the data behind it,” said Keith Henkel, FI Works’ founder and CEO.
Eric Isham, OMNICOMMANDER’s founder and CEO, said the companies aim to give smaller financial institutions more sophisticated targeting and outreach capabilities without requiring the budgets or data teams of larger competitors.
MDT Releases Cybersecurity Guide for Credit Unions
FARMINGTON HILLS, Mich. — Credit union service organization MDT has released a cybersecurity report outlining steps credit unions can take to reduce exposure to cyberattacks and strengthen operational resilience.
The report, “Making Your Credit Union a Harder Target: A Practical Approach to Cybersecurity in an Evolving Threat Landscape,” recommends several priorities:
• Identify and protect critical systems and data.
• Keep software patched, supported and properly configured.
• Review employee and administrator access regularly.
• Include security and compliance in business decisions early.
• Apply cybersecurity expectations throughout vendor relationships.
Jason Sharabani, MDT’s senior manager of internal audit and compliance, said institutions cannot eliminate every risk but can make attacks more difficult through consistent controls.
The report also examines artificial intelligence, noting that it can make phishing and social engineering more convincing while helping defenders monitor activity and automate security tasks. Montana Arble, MDT’s senior security architect, said institutions need to understand AI risks and use the technology responsibly in their defenses.
Baton Rouge Telco Reports $4 Million in Loan Conversion Value From Calculators
SALT LAKE CITY — Baton Rouge Telco Federal Credit Union generated more than $4 million in reported loan conversion value during the first month after adding Appli’s artificial intelligence-powered financial calculators to its website, according to the technology provider.
Appli reported a 17.7% conversion rate and 150 loan applications started through the calculators. The $4 million figure represents conversion value reported by Appli, not necessarily funded loans.
Kristin Romero, the credit union’s chief experience officer, said the previous calculator offered little information beyond page visits. The new tools provide data about engagement and movement toward loan applications.
Appli configured the calculators using the credit union’s rates, lending policies and branding. Baton Rouge Telco plans to promote the tools more prominently on its website and through mobile app notifications.
Founded in 1936 to serve telephone company employees, the credit union now serves people who live, work or attend school in a 10-parish area around Baton Rouge. It is marking its 90th anniversary this year.
myCUmortgage Adds Three Credit Union Partners
BEAVERCREEK, Ohio — myCUmortgage announced three new credit union partnerships during the third quarter of 2026, representing a combined 79,000 members and $1.2 billion in assets.
The new partners are:
• Abri Credit Union, Romeoville, Illinois.
• Generations Community Federal Credit Union, San Antonio, Texas.
• Virginia Co-Op Credit Union, Virginia, Minnesota.
The organizations have joined myCUmortgage’s CU Select program, which provides mortgage loan originators working as an extension of participating credit unions, along with lending technology, mortgage products and servicing support.
Paul Sutor, president of myCUmortgage, said the partnerships are intended to help the credit unions expand homeownership opportunities for their members.
myCUmortgage is a credit union service organization wholly owned by Wright-Patt Credit Union. The organization said it has provided home lending services to credit union partners for 25 years.
Veridocs Expands Identity Verification Services Into Banking
LEXINGTON, Ky. — Identity verification provider Veridocs is expanding into banking, offering credit unions and community banks technology designed to detect counterfeit, altered and stolen identification documents during in-person transactions.
The company said its system examines physical IDs under ultraviolet, infrared and white light, compares documents with 4,500 government-issued ID templates and screens individuals against fraud databases and more than 1,000 watchlists.
Employees receive a pass or alert during transactions such as account openings, check cashing and money order purchases. The system also can flag recent visits by an individual to other branches, according to Veridocs.
CEO Joe Lynam said verifying identities at the outset can help prevent fraud before accounts are opened.
Founded in 2006, Veridocs developed its technology for the casino industry and says it now authenticates more than 65 million IDs annually. The company said it does not centrally store consumer ID scans in bulk and allows clients to opt out of sharing limited encrypted samples used to improve its detection models.
