LEAGUE CITY, Texas–Associated Credit Union of Texas has promoted  Erika Plummer to COO.

Since joining ACU of Texas as senior vice president-operations, Plummer has made a significant impact, leading the credit union’s branch network with strategic vision, operational excellence, and a commitment to member service, the credit union said.

With over 27 years of experience in the financial services industry, Erika brings a wealth of industry knowledge spanning both credit unions and banks. Prior to joining ACU of Texas, she served as Vice President of the Retail Branch Network at Texas Dow Employees Credit Union (TDECU), where she played a key role in overseeing branch operations at Texas’ fourth-largest credit union. Her leadership and expertise in operational management, member engagement, and strategic planning has consistently driven growth and efficiency, making her the ideal leader to take on this expanded role.

Beyond her professional achievements, Erika is passionate about serving her community, particularly with youth, financial literacy, and veterans and their families. She enjoys traveling and cherishes spending time with friends and family, including her husband, Dean, daughters Kerstin and Peyton, son Gavin, and two grandchildren, the credit union said.

Added President and CEO Clay Franks in a statement, “We are thrilled to have Erika step into the role of COO. With her vision and proven track record, we are confident that she will be instrumental in driving innovation and enhancing our member experience.”