WASHINGTON–Reflecting changes America’s Credit Unions said it has supported, the Federal Communications Commission has issued a draft order and further notice of proposed rulemaking (FNPRM) on the “revoke all” portion of the Telephone Consumer Protection Act (TCPA).
This language allows consumers to universally revoke consent to all types of future robocalls or robotexts, even if they opted out of only one type, the trade group stated.
America’s Credit Unions noted that it had earlier expressed numerous concerns with the previous “revoke all” rule, adding that it had “successfully advocated for a delay” in implementation (from the original issued April 11, 2026).
“This allowed additional advocacy efforts with the FCC to construct this current rulemaking, which addresses many of those concerns,” America’s Credit Unions said. “The finalized order, would revise TCPA rules to ensure that consumers have easily accessible ways to revoke consent while streamlining callers’ ability to process revocation requests.”
The Relief Granted
According to America’s Credit Unions, the new rule includes the following relief it and other groups had requested in January, incuding:
- Modifying the “revoke all” requirement to apply only to the specific category of informational calls and texts to which the request was directed, rather than all incoming communications from that caller;
- Permiting callers to designate exclusive means by which consumers may revoke prior express consent, instead of requiring callers to honor all revocation requests that are simply “reasonable;”
- Granting financial institutions an exemption from the rule by removing the requirement that calls regarding fraud alerts and security breach notices must go only to numbers directly provided by the customer, allowing financial institutions to call numbers obtained from reliable sources such as other authorized cardholders or spouses.
What’s Next
America’s Credit Unions said the FCC will vote on the draft order at its September 30 meeting. If approved, the Federal Register will publish the order and it takes effect 30 days later. The new date then supersedes the current Jan. 31, 2027 compliance date .
The order is also paired with a FNPRM which seeks comment on updating various TCPA-related rules, including revisiting the timeframe for callers to honor revocation requests, requiring two-way texting functionality to allow for revocation via text reply, requiring callers to provide a method to revoke consent to all robocalls, and the treatment of affiliates, America’s Credit Unions added.
