Citing ‘Good Reason,’ Fiserv President Resigns; CEO Left Company in June

MILWAUKEE — Fiserv President Dhivya Suryadevara has resigned from the financial technology company, citing “good reason” under the terms of her employment agreement following a recent leadership change at the company.

According to a filing Tuesday with the Securities and Exchange Commission, Suryadevara’s resignation became effective July 7. She will remain a non-executive employee through July 31 to facilitate an orderly transition of her responsibilities.

The SEC filing said Suryadevara resigned for “good reason,” a term defined in her Aug. 28, 2025, offer letter. Under that agreement, qualifying events include a material reduction in base salary or incentive compensation, a material adverse change in duties or responsibilities, or a change in the company’s chief executive officer.

CEO Departed in Mid-June

As the CU Daily reported earlier, Fiserv announced June 15 that CEO Mike Lyons stepped down to become chief executive of Truist. The company named Takis Georgakopoulos, previously co-president overseeing Technology and Merchant Solutions, as CEO and a member of the board of directors, effective the same day.

Suryadevara and Georgakopoulos had been appointed co-presidents effective Dec. 1, 2025, under a leadership structure announced by Fiserv in October. Suryadevara led the company’s Financial Solutions, Sales and Operations businesses.

Before joining Fiserv, Suryadevara served as CEO of Optum Financial and Optum Insight at UnitedHealth Group. She also previously held senior leadership positions at Stripe and General Motors, according to PYMNTS.

Interim Leaders Named

In the SEC filing, Fiserv also announced the appointment of Andrew Gelb and Srini Krish as interim leaders of its Financial Solutions business, effective immediately.

Gelb, who joined Fiserv in 2014, serves as executive vice president and chief operating officer for Financial Solutions. Krish, also with the company since 2014, leads technology and operations for the Financial Solutions unit.

The leadership change follows the company’s June announcement reaffirming its 2026 financial outlook. At that time, Fiserv said it continued to expect organic revenue growth of 1% to 3% and adjusted earnings per share of $8 to $8.30 for the year.

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