How to Respond to Changing Payments, Sleepless Nights for CTOs, Adjusting Balance Sheets, & Tips for Gathering Deposits Are Shared

LOST PINES, Texas–Credit unions gathered here were given strategies for adjusting to a rapidly changing payments market and adjusting balance sheets in a declining rate environment; were given an overview of new cyber security realities and responses, and heard from one large CU on gathering and retaining deposits—without leading with rate.

The ideas, strategies, lessons learned and forecasts were shared during Catalyst Corporate’s Strategic Summit meeting here. 

On the opening day of the event:

  • Brad Ganey, SVP/COO with Catalyst Corporate, discussed the evolution from traditional payments to instant payments and offered an update on where the corporate now stands and what credit unions need to be doing moving forward. That story can be found here.
  • Diana Hennel, SVP/CTO with the corporate, outlined all the reasons for CIOs/CTOs to have sleepless nights, especially with so many operating in a cloud environment, but also offered some reasons that may help make sleep a bit easier. That story can be found here.
  • Mike McGinnis, SVP/CIO with the corporate, discussed investment markets and balance sheets, especially in an environment in which rates are slowly declining, and shared some suggestions for credit unions to consider. That story can be found here.
  • Gaura Bhatia, chief marketing officer with Pentagon FCU (PenFed), outlined his thinking and that of PenFed in bringing in and keeping deposits, including “five pillars” every credit union should consider. That story can be found here.

     
From left: Bruce Fox, Brad Ganey, Diana Hennel and Mike McGinniss during Catalyst Corporate’s Strategic Summit.
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