NEW YORK — JPMorgan Chase said it is expanding banking products and services aimed at young adults and customers new to banking, including broader fee waivers and enhancements to its digital offerings, according to a company statement.
The bank said it will extend its monthly service fee waiver for its Secure Banking checking account to customers ages 17 to 24, regardless of college enrollment status. The waiver had previously applied only to students. It also expanded its fee waiver for Chase Savings accounts through age 24, up from age 18.
The Secure Banking account includes no overdraft fees, access to direct deposits up to two days early and identity monitoring tools. The account now also supports incoming wire transfers and allows 17-year-olds to open accounts at branches, the bank said.
What Survey Found
The changes come as younger consumers balance digital and in-person banking needs. In a survey conducted by the bank, 49% of young adults said mobile tools and branch access are equally important. The survey also found 64% said they struggle to build savings or rely on outside financial support, while about 43% prioritize ATM access when choosing a bank.
The bank said it has introduced a redesigned mobile app experience for customers ages 18 to 24, offering faster access to recent transactions, prominent access to Zelle and the ability to link external accounts.
Chase operates more than 5,000 branches and nearly 15,000 ATMs nationwide and has a presence in all lower 48 states, and employs more than 40,000 branch staff and 160 community managers who lead financial education workshops.
The company said its Freedom Rise credit card remains available for customers building credit, while its Credit Journey tool allows users to monitor and track their credit scores.
Larger Than All CUs Combined
Chase is the U.S. consumer and commercial banking division of JPMorgan Chase & Co., which reported $4.9 trillion in assets and $364 billion in stockholders’ equity as of March 31, 2026. The firm serves nearly 87 million consumers and 7.5 million small businesses.
