WASHINGTON—Nearly a decade after the fraud was discovered, the Office of the Comptroller of the Currency has settled its last remaining case against Wells Fargo tied to the bank’s 2016 fake-accounts scandal.
The last case was settled settled without a fine, and according to the OCC, Wells’ former group risk officer, Claudia Russ Anderson, faces no additional monetary penalty by the regulator for her role in the fraud that involved opening millions of fake customer accounts as employees attempted to meet aggressive cross-sales goals.

“The settlement announced with Claudia Russ Anderson … marks the culmination of the OCC’s enforcement actions to hold eleven former Wells Fargo executives accountable for their roles in the bank’s sales practices misconduct,” an OCC spokesperson said in a statement to Banking Dive. “Each of the OCC’s enforcement actions was warranted and fully supported as described in court filings and the bank’s own independent review.
Millions Clawed Back
“The OCC has restricted Ms. Russ Anderson from working in the banking industry and millions of dollars of her compensation were clawed back,” the spokesperson added.
The OCC previously sought a $10 million civil monetary penalty from Russ Anderson and sought to ban her from the industry for life, saying she failed to credibly challenge Wells’ incentive program, and between 2013 and 2016, the regulator found she encouraged sales staff to create bank accounts for customers without their knowledge, the report noted.
The OCC’s settlement against Russ Anderson wraps up a nearly decade-long saga that resulted in more than $43 million in civil penalties and lifetime banking industry bans against Wells’ former CEO John Stumpf and former community-banking chief Carrie Tolstedt
Home Confinement
Tolstedt, the only executive who faced prison time in connection to the scheme, was sentenced in 2023 to six months of home confinement and three years of probation.
Wells Fargo itself had been operating under an asset cap that has since been lifted.






