GREENSBORO, N.C.–Here is the latest synopsis of the newest product and service offerings being offered to credit unions by providers, as well as what credit unions are buying.
Vizo Financial, TCT Risk Solutions in Partnership on Risk Management
GREENSBORO, N.C. — Vizo Financial and TCT Risk Solutions announced a strategic partnership aimed at expanding risk management resources for credit unions, according to the companies.
Under the agreement, Vizo Financial will offer TCT’s risk management software and advisory services, including tools for credit migration, loan and deposit pricing, CECL compliance and asset-liability modeling. The companies said the partnership is intended to help credit unions take a more proactive approach to managing financial risk and improving performance.
“We are excited to work with Vizo Financial to bring our risk management expertise to a broader network of credit unions,” Randy Thompson, CEO of TCT Risk Solutions, said in a statement.
Tim Sustak, senior vice president and chief treasury officer at Vizo Financial, said the partnership will provide member credit unions with “practical, actionable, and affordable” tools to improve efficiency, compliance and risk management.
The companies said they will host a webinar June 3 to introduce the partnership and explain how credit unions can use the services to improve financial performance and decision-making.
Bulldog FCU Selects FMSI’s Relationship OS Solution
SALT LAKE CITY — FMSI announced a partnership with Bulldog Federal Credit Union under which the Maryland-based credit union will implement FMSI’s RelationshipOS appointment scheduling and lobby management platform, according to the company.
Bulldog Federal, which has about $300 million in assets, selected the system as part of a broader website upgrade and member experience initiative. Officials said the need for appointment scheduling became more apparent during the COVID-19 pandemic when staff had to manage branch visits manually.
“We recognized that scheduling an appointment was an area that needed improvement,” Bulldog Federal CEO Stacy Wright said in a statement.
The credit union plans to launch the upgraded website and integrated scheduling system in October following a testing phase.
Gary Plummer, Bulldog Federal’s chief design director, said the partnership reflected a broader effort to modernize the institution’s image and member experience.
FMSI General Manager Jacob Reeves said Bulldog Federal is “rethinking how members experience the branch from the moment they decide to visit.”
Wright-Patt CU Partners With CUSO Commercial Alliance
BEAVERCREEK, Ohio — Wright-Patt Credit Union said it has partnered with Michigan-based CUSO Commercial Alliance to expand support for its Small Business Administration lending program.
The credit union said the partnership will enhance its SBA 7(a) lending capabilities, providing additional financing options for small businesses that may not qualify for traditional funding.
“Having the capabilities to efficiently offer SBA loan products further enhances WPCU’s ability to help our member-businesses,” Chief Experience Officer Kim Riley said in a statement.
Chief Credit Officer Jeff Adair said the collaboration will help expand support for entrepreneurs throughout the region.
Commercial Alliance CEO Scott Wolffis said the partnership reflects a shared focus on increasing access to capital for small businesses, while Chief Operating Officer Shawn Wheeler said the companies aim to provide “innovative lending solutions, streamlined processes and an enhanced member experience.”
Wright-Patt CU Selects Cactus as Agency of Record
DENVER — Cactus said it has been named integrated agency of record for Wright-Patt Credit Union as the Ohio credit union looks to strengthen its brand and expand into new markets.
Cactus said it will provide services including brand strategy, creative development, media planning and member experience optimization.
“Wright-Patt Credit Union doesn’t just say it puts members first—it has built its entire business around that belief,” Cactus CEO Joe Conrad said in a statement.
Tracy Szarzi-Fors, senior vice president of marketing at Wright-Patt Credit Union, said the credit union selected the agency because it shared the organization’s values and offered a clear vision for the future of the brand.
The first phase of creative work is scheduled to launch in June and is designed to strengthen engagement with current members while attracting new audiences, the companies said.
Frontier Community CU Chooses Credit Union Leasing of America
SAN DIEGO — Credit Union Leasing of America said it has partnered with Frontier Community Credit Union, marking the company’s entry into Kansas and expanding its leasing network to 35 states.
Frontier Community Credit Union, which serves more than 18,000 members and has more than $204 million in assets, will offer vehicle leasing through CULA’s indirect leasing platform.
“Vehicle affordability is reshaping how consumers approach the car-buying decision, and leasing is one of the most effective answers for consumers concerned about their monthly payments,” CULA President Ken Sopp said in a statement.
Frontier Vice President of Lending and Operations Kevin Joyce said the program will help members manage rising vehicle costs while giving the credit union access to analytics, compliance support and operational infrastructure.
CULA said members saved an average of $169 per month in 2025 by leasing rather than financing comparable vehicles, translating into an estimated $94.6 million in annual savings across participating credit unions.
FirstClose Launchers SmartDocs
AUSTIN, Texas — FirstClose announced the launch of SmartDocs, a disclosure intelligence tool integrated into its XpressEquity platform for mortgage and home equity lenders.
The company said SmartDocs automates disclosure workflows based on lender-configured rules tied to application status, product type and property location, helping lenders standardize compliance and reduce manual work.
“Initial disclosures are some of the most critical and operationally complex steps in the home equity process,” FirstClose CEO Tedd Smith said in a statement.
MeridianLink Consumer is among the first loan origination systems integrated with SmartDocs, according to the company.
FirstClose said the system also automatically provides borrowers with HUD-approved housing counselor lists tied to the property ZIP code to help lenders meet regulatory requirements.
Smith said the platform is intended to reduce delays, manual checks and operational burden while improving the borrower experience.
HuLoop Automation Launches Agentic Operations
AUBURN, Calif. — HuLoop Automation announced the launch of Agentic Operations, a new module designed to help organizations manage and govern artificial intelligence agents across enterprise workflows.
The company said the platform is intended to help businesses move beyond isolated AI experiments by providing centralized orchestration, governance and oversight tools.
“AI is everywhere in theory, but still rare in production,” HuLoop CEO Todd P. Michaud said in a statement.
According to the company, the platform includes audit logs, approval workflows, policy controls and monitoring capabilities designed to maintain accountability and reduce risk.
HuLoop said the system integrates with major AI providers and supports both deterministic and agentic orchestration, allowing organizations to automate workflows while maintaining human oversight.
The launch reflects HuLoop’s broader strategy to help companies operationalize AI “responsibly and at scale,” the company said.
Movemint Reports CCU Generated $245M In Loans Using Platform
NEW YORK — Movemint said Commonwealth Credit Union has generated more than $246.5 million in loan value across over 25,000 loans using Movemint’s digital lending platform.
The Kentucky-based credit union, which has $2.7 billion in assets and 140,000 members, uses the platform to deliver preapproved loan offers and personalized digital experiences to members.
“We needed a way to present relevant loan offers at the right time, without adding unnecessary complexity for our team or friction for our members,” Commonwealth EVP Jaynel Christensen said in a statement.
Movemint CEO Brian Bodell said the platform helped the credit union convert member engagement into measurable loan growth through automation and analytics.
The companies said quarterly campaigns help keep loan offers current and relevant while allowing the credit union to manage the process without extensive technical resources.
AgentIQ Introduces Smart Control Governance Tool
AUSTIN, Texas — Agent IQ announced the launch of Smart Control, a governance tool designed to help financial institutions manage the information used by artificial intelligence systems and employees.
The company said the product is intended to help banks and credit unions ensure policies, procedures and institutional documents are reviewed, approved and updated before being used by AI systems.
“Financial institutions want the efficiency and scale AI can provide, but they also need confidence that AI is operating within the right guardrails,” Agent IQ CEO and co-founder Slaven Bilac said in a statement.
Bank First Chief Operating Officer Brendan Maston said the platform provides a structured way to maintain accurate and approved information while supporting responsible AI adoption.
Agent IQ said Smart Control includes workflow management, publishing controls and audit reporting features and works alongside the company’s Smart Drive and Smart Assist products.
Contribute Expands Integration With Correlation KeyStone
ANAHEIM, Calif. — Cotribute announced an expanded integration with Corelation KeyStone designed to unify account opening and consumer loan origination for credit unions.
The company said the enhanced integration allows credit unions to automate underwriting and lending workflows directly through the core processing system while reducing reliance on standalone loan origination systems.
“Credit unions have long been forced to layer other systems to their core to support online lending, creating fragmented experiences,” Cotribute CEO Philip Paul said in a statement.
Red River Credit Union, which adopted the platform as part of a core conversion, reported a 28% increase in monthly loan applications and an 83% application completion rate on its highest-volume loan product within 12 months of implementation, according to the company.
Cotribute said the system integrates fraud detection, automated decisioning and document generation into a single workflow for branch and online lending.
Lumin Digital Releases Findings From New Research
SAN RAMON, Calif. — Lumin Digital released findings from a study conducted by 451 Research, part of S&P Global Market Intelligence, concluding that the company’s digital banking platform generated increasing financial returns for banks and credit unions over a five-year period.
According to the study, financial institutions using the platform generated $1.6 million in value in the first year, rising to $6.8 million annually by year five. The report said institutions achieved a 145% return on investment and a payback period of about 10.8 months.
“We have always believed that investing in great people and fostering a culture of innovation leads to better products and stronger client outcomes,” Lumin Digital CEO Jeff Chambers said in a statement.
The report found that about 75% of the value generated came from revenue growth rather than cost reductions. Other findings included an 11% increase in products per customer, a 15% decline in churn and a 95% reduction in downtime, according to the company.
