FT. WAYNE, Ind. – As part of an ongoing series in The CU Daily, here is an overview of some of the recent vendor and supplier choices credit unions have made.
Partners 1st Selects Tyfone
Partners 1st FCU in Fort Wayne, Ind. has elected the nFinia Digital Banking Platform from Tyfone for consumer and business account holders to “elevate its digital banking experience and provide members with a seamless, user-friendly platform.”
“Upgrading to Tyfone’s nFinia platform made complete sense with our strategic business goals. Our primary focus will be on digital investments over the next three to five years,” said P1FCU CEO Clinton Miller in a statement. “Tyfone’s modern digital platform will provide advanced security features, better financial tools, and expanded self-service options to enhance our overall member experience.”
Tyfone said the nFinia Digital Banking platform is a scalable and configurable platform that “delivers an intuitive banking experience for members, enabling them to quickly access both personal and business accounts with a single login.”
XCEL FCU Selects Mahalo Banking Platform
BLOOMFIELD, N.J.– XCEL Federal Credit Union (XCEL FCU) said it has successfully launched the Thoughtful Banking platform from Mahalo Banking.
“This partnership modernizes XCEL FCU’s digital banking experience and expands its ability to integrate new third-party solutions, equipping its members with a secure, intuitive, feature-rich platform,” the company said in a statement.
The statement added that XCEL FCU sought a next-generation digital banking provider in conjunction with its core provider conversion, with a goal of transforming their digital infrastructure.
“Mahalo’s seamless integration with Corelation Keystone, commitment to ongoing innovation, and member-centric approach made it the ideal choice for their credit union,” it added.
According to the company, Michael Mahiya, interim CEO and CIO of XCEL FCU, shared that the catalyst for the change was a desire to overhaul the credit union’s entire digital banking infrastructure to better serve their members.
“Partnering with Mahalo ensures that our members have access to an innovative and frictionless digital banking experience,” Mahiya said in a statement. “Mahalo’s dedication to staying ahead of industry trends and prioritizing security gives us confidence that our digital banking platform will continue to evolve with our members’ needs.”
7 of 10 Top CUs in Country Select Blend Labs
SAN FRANCISCO–Blend Labs, an origination platform for digital banking solutions, is reporting that seven of the top 10 credit unions in the United States are now leveraging the Blend platform.
“Trusted by hundreds of financial institutions, these credit unions are citing increased digital deposit account openings, loan origination growth and improved member experiences, helping to set themselves apart from competitors and position for stronger growth,” the company said in a statement. “In 2024 alone, financial institutions processed nearly $1.2 trillion in loan applications through Blend, demonstrating the platform’s robust capabilities and its growing importance among credit unions. This milestone highlights Blend’s increasing influence in the financial services industry and its commitment to providing credit unions with innovative digital lending and account opening solutions.”
Added Co-Founder and Head of Blend Nima Ghamsari in a statement, “Credit unions stand at a pivotal moment, where embracing digital transformation is no longer optional, but essential for sustained success. Many are held back by legacy systems and fragmented technology, hindering their ability to deliver the personalized, member-centric experiences that define the credit union difference. By leveraging a unified platform that streamlines processes and unlocks the power of member data across multiple banking products, credit unions can not only enhance operational efficiency and drive down costs, but also deepen member relationships and foster financial wellness.”
Foothill Credit Union Selects Business Next for CRM
ARCADIA, Calif.–Foothill Credit Union has chosen BusinessNext to implement a unified CRM solution the organizations said will connect their critical systems and “provide staff with a comprehensive view of each member relationship.”
“Following a thorough evaluation of multiple CRM platforms, Foothill Credit Union selected BusinessNext for its strong integration capabilities with their core system, as well as key platforms such as MeridianLink and Synergy,” the company said in a statement. “Additional factors influencing their decision included positive feedback from other credit unions, competitive pricing, and an intuitive user interface.
“For us, we looked at several solutions, but the others weren’t ready to go in terms of integration with our core system, and that’s the number one thing,” Jonah LaFollette, chief strategy officer for Foothill Credit Union said in a statement. “BusinessNext already has extensive experience with APIs for our critical systems, which we absolutely need to integrate. What we’re trying to provide is really a complete picture of every member that walks in the door. We don’t want members to have to rehash their story every time they interact with us…”
Added BusinessNext Americas President Andrew Piron in a statement, ““Foothill Credit Union’s focus on improving cross-selling through better visibility of member relationships demonstrates exactly what modern financial institutions need today…”
Consumer Credit Union Selects Spiral
GRAND RAPIDS, Mich.–Consumers Credit Union has selected Spiral, a provider of a personalized banking platform, to enable it to “amplify member engagement and grow deposits through new personalized digital experiences. Members will be able to turn everyday purchases into savings and community impact and donate through an innovative online Giving Center.”
“By integrating Spiral’s Roundup Center, Consumers’ members will be empowered to round up their everyday purchases to go toward saving for the future and supporting their favorite charitable causes, directly benefiting their communities and nonprofits,” the company said. “In addition, their new Giving Center will enable members to easily donate to their preferred charities directly from their digital accounts. Through this personalized Giving Center, members can create a tailored portfolio of causes, track their charitable impact, and receive a donation report for tax purposes.”
“Our mission is to create avenues for members to enhance their financial well-being and make a positive impact in the communities where we live in and serve,” Katie Stoll, vice [president of Payments at Consumers Credit Union, said in a statement. “With new roundup options, our members can effortlessly save more and support local nonprofits. We’re thrilled to help members and our teams impact their communities and their own savings.”
CUNA Strategic Services Selects Nook
MADISON, Wis.–CUNA Strategic Services (CSS) has selected the CUSO Nook, a certified HubSpot Solutions Partner and provider of marketing strategy, intelligence, and execution solutions, to implement HubSpot and accelerate its digital transformation efforts.
“Through this collaboration, CSS successfully migrated years of legacy data, implemented a fully integrated customer relationship management (CRM) system, and launched a redesigned, user-centric website—enhancing both operational efficiency and user experience,” the company said.
According to the company, the engagement highlights Nook’s unique ability to align digital tools with mission-driven organizations, enabling long-term scalability and user empowerment.
“At Nook, we believe that digital transformation should empower—not overwhelm—organizations,” Austin Wentzlaff, co-Founder & CEO at Nook, said in a statement. “Our work with CUNA Strategic Services is a great example of how thoughtful strategy, clean execution, and the right technology stack can work together to unlock new levels of impact.”