NASHVILLE, Tenn.–– Volunteer Corporate Credit Union (VolCorp) said it has entered into a  partnership with MiniBranch, a provider of digital  engagement solutions it said are designed specifically for credit unions. 

According to Volcorp, the decision will grant member credit unions access to the growing

company’s “suite of innovative member connection and marketing solutions including live chat, video chat, text messaging, and AI assistant.”

“At VolCorp, we are committed to providing credit unions with the tools and resources they need to

thrive,” Karen Clabough, VP-products and services at VolCorp, said in a statement. “MiniBranch’s innovative approach to member engagement aligns perfectly with our mission to support credit unions in delivering best-in-class financial services. This partnership will empower credit unions to stay ahead of evolving member expectations and industry trends.”

‘Transformed the Way We Connect’

In a statement, Jessica Grostic, president & CEO of Copper Basin FCU in Copperhill, Tenn., added, “MiniBranch has helped transform the way we connect with our members, making communication seamless and issue resolution more efficient than ever. With amazing support and smooth implementation, it has empowered us to respond faster, collaborate better, and provide an exceptional experience for our community.”

MiniBranch Co-Founder/Director of Business Development  Albert Howard further said in a statement,  “Credit unions are the backbone of financial communities, and our goal has always been to ensure that no credit union is left behind. Partnering with VolCorp allows us to extend our technology solutions to a broader audience, helping credit unions enhance accessibility, streamline operations, and provide superior member service.

For info: Email [email protected].