Nothing Artificial About Demand: Banks Step Up Hiring for AI Jobs as They Move Beyond Chatbots

NEW YORK — Banks are stepping up hiring for artificial intelligence jobs as they move beyond chatbots to systems that can coordinate tasks across trading desks, compliance departments and back-office operations.

AI-related job postings at banks including JPMorgan Chase, Citigroup and Capital One rose 49% this year to 139,819, according to hiring analytics firm Draup’s data cited by CNBC. Draup compiles its figures from public job listings and platforms such as LinkedIn.

Among the fastest-growing skills is agent orchestration, which involves getting multiple AI agents to work together on a task. Mentions in bank job postings climbed 1,721%, from 108 in 2025 to 1,967 this year, CNBC reported.

“This is arguably the hottest skill on Wall Street,” Draup CEO Vijay Swaminathan told CNBC.

Demand also increased for tools supporting those systems. Job postings mentioning LangGraph, a framework for multistep automated workflows, rose 679%, while references to LlamaIndex, which connects AI systems to company data, increased 291%, CNBC reported.

Building In Human Oversight

The hiring push extends to employees who can manage AI’s risks. References to responsible AI in bank job postings rose 657%, mentions of AI governance increased 394% and risk management references climbed 359%, according to the data cited by CNBC.

The demand comes as banks develop oversight practices for technologies that fall outside the scope of revised federal model risk guidance issued April 17, CNBC explained. The Federal Reserve, Office of the Comptroller of the Currency and Federal Deposit Insurance Corp. excluded generative and agentic AI from that guidance, describing the technologies as novel and rapidly evolving, according to the supplied reporting.

Engineers deploying AI agents must determine which systems a workflow needs, assign their responsibilities, choose the underlying technology and establish when a human should intervene. Even an automated process for approving employee vacation requests can involve numerous exceptions, Swaminathan said.

JPMorgan Eyes Longer-Running Agents

JPMorgan plans to deploy AI agents this year that can work for an hour or two without human input, Chief Analytics Officer Derek Waldron told CNBC in June. Agents have typically operated for only two or three minutes on a task, he said.

The new systems would coordinate workflows across multiple software environments. Waldron said he expects agents eventually to remain coherent for days or weeks. JPMorgan already credits AI tools with increasing gross sales by 20%, CNBC reported.

The bank also is reconsidering its hiring mix. CEO Jamie Dimon said in May that JPMorgan expects to hire more AI specialists and fewer bankers in certain categories.

Demand for engineers who put AI into operation extends beyond banking, the CNBC report added. Monthly listings for forward-deployed engineers rose more than 800% between January and September 2025, according to the supplied reporting. OpenAI, Anthropic and Cohere are among the companies expanding those teams.

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