MADISON, Wis.–Credit unions selecting new core systems, choosing new AI-based workflow automations and new educational lending programs are all featured in this in part II of a two-part series as part of the CU Daily’s CU Shopper feature, which offers a quick synopsis of new product and service solutions and the choices being made in the market.
Part I can be found here.
UW Credit Union Selects Fiserv DNA as Future Core
MADISON, Wis. — UW Credit Union has selected Fiserv’s DNA as its future core processing platform, expanding an existing technology relationship between the organizations, according to Fiserv.
The Wisconsin-based credit union, which serves 395,000 members, will use DNA to support account and lending processing, workflow automation and reporting while gaining expanded API capabilities.
“DNA gives us a modern, flexible platform to simplify our operations, innovate, and adapt quickly to our members’ changing needs,” UW Credit Union President and CEO Paul Kundert said.
The agreement also includes a multiyear renewal of Fiserv products covering:
- Cards.
- Peer-to-peer payments.
- Account-to-account transfers.
Fiserv said the combined technology is intended to create a more connected environment for money movement and member services.
The company said UW Credit Union selected DNA following an evaluation of its future technology requirements.
HuLoop Adds 28 Customers in First Half of 2026
AUBURN, Calif. — HuLoop Automation said it added 28 customers across banking, credit unions and retail during the first half of 2026 amid growing demand for artificial intelligence and workflow automation.
The company said its platform is designed to coordinate work among employees, robotic automation and AI agents, allowing organizations to automate repetitive processes while maintaining human oversight.
HuLoop also expanded relationships during the first half with CSI, CUNA Strategic Services, Banking Tech Partners and AgreeYa Solutions, now Computacenter.
“The future of AI isn’t about adding another tool to the stack, it’s about changing how work gets done,” President and CEO Todd P. Michaud said.
HuLoop said customers have cited reduced manual workloads, greater operational visibility and improved efficiency as reasons for adopting its technology.
The company also expanded its product and operations teams during the period to support development, customer service and sales.
Tavant Integrates AI Mortgage Platform With Empower
SANTA CLARA, Calif. — Tavant has integrated its TOUCHLESS AI Mortgage Automation platform with Dark Matter Technologies’ Empower loan origination system, according to Tavant.
The companies said the integration is designed to automate portions of the mortgage process and reduce manual work for lenders.
Functions include:
- Loan setup.
- Document classification and data extraction.
- Processing and underwriting.
- Conditions management.
- Pre-closing quality checks.
Tavant said the integration can reduce loan costs and cycle times while improving data accuracy and allowing lenders to increase production without proportional increases in staffing. Borrowers could benefit from faster approvals, fewer documentation requests and more predictable timelines.
“We designed Empower as an open platform so partners can connect their best ideas directly to our lenders,” Dark Matter CEO Vikas Rao said.
Tavant said its technology combines classical, generative and agentic AI to support exception-based processing and automated decision-making.
FedChoice FCU Implements FI Works Data Platform
LITTLE ROCK, Ark. — FedChoice Federal Credit Union has implemented FI Works’ Customer Data Platform to replace its legacy marketing customer information file and provide employees with real-time member information, according to FI Works.
The platform combines FedChoice’s core and digital banking data into a continuously updated member view.
FedChoice said the technology allows its marketing team to identify and communicate with new members within a day or less after account opening instead of waiting weeks for information to move between systems.
“Waiting weeks to upload data and communicate with members just doesn’t work anymore,” said Christine Wright, FedChoice vice president of marketing. “Engaging someone within 24 hours is far more compelling.”
Wright said the platform also provides more extensive data insights than the credit union anticipated and can address complex analytical questions from employees.
FedChoice is headquartered in Lanham, Maryland.
Great Lakes CU Invests in Nook CUSO
WAYZATA, Minn. — Great Lakes Credit Union has invested in Nook, a credit union service organization focused on connecting financial institution data with customer relationship management, marketing and member-engagement technology, according to Nook.
The amount of the investment was not disclosed.
Nook said the funding will support development of its secure data infrastructure and partnerships designed to help credit unions create more personalized digital experiences while retaining control of their data.
“Our investment in Nook reflects our belief that credit unions should help shape the technology they rely on,” said Michael Abraham, Great Lakes Credit Union chief strategy officer.
Nook, a Platinum HubSpot Solutions Partner, helps credit unions combine information across core systems, lending, digital banking, marketing and other platforms.
CEO Austin Wentzlaff said trusted, connected data will become increasingly important as credit unions seek to adopt artificial intelligence and expand automation, analytics and personalization.
CU Student Choice Launches Professional Degree Lending Programs
WASHINGTON — CU Student Choice has launched professional-degree lines of credit aimed at students studying medicine, dentistry, law and other fields following changes to federal student lending, according to the company.
Langley Federal Credit Union and Elements Financial are the first credit unions offering the programs, with about a dozen more expected to follow within 45 days.
New federal rules effective July 1 eliminated Graduate PLUS Loans for new borrowers.
Unlike traditional private student loans requiring annual applications, the Student Choice product allows eligible borrowers to apply once and draw funds over multiple academic years, subject to annual review and credit approval.
Features include:
- Residency deferment for eligible medical students.
- Residency loans.
- No origination fees.
- No prepayment penalties.
- Repayment terms of up to 25 years, depending on the product.
The credit lines can cover tuition, fees, books, housing and other qualified education expenses.
